Healthcare chatbots that answer patients 24/7
Answer every patient message, day or night.
AI assistants on your website and WhatsApp that answer common patient questions from information you approve, capture appointment requests, and hand complex cases to your staff.
The problem
Patients message after hours, on weekends, and during rush hour, and many simply move on when nobody answers.
The Xealx solution
- Website chat assistant
- WhatsApp Business assistant
- Smooth handoff to your staff
AI chatbots, WhatsApp & voice AI
An assistant that answers like your front desk.
Patients ask about hours, directions, insurance and appointments around the clock. Your AI assistant answers from information you approve and passes anything clinical to your team.
- Today
- Patient: Hi! What are your clinic's opening hours?7:42 PM
- AI assistant: We're open Monday to Friday, 8:00 AM to 6:00 PM, and Saturday 9:00 AM to 1:00 PM. Would you like to request an appointment? From approved clinic info7:42 PM
- Patient: Yes please, Thursday morning if possible.7:43 PM
- AI assistant: Done. I've sent your request for Thursday morning to our front desk. They'll confirm your time by message.7:43 PM
Demo conversation · fictional clinic · not a live integration
Voice AI · after-hours call
ListeningCallerI'd like to book a check-up for next week.
AIOf course. Which day works best? I'll send the request to our team to confirm.
How a request moves
- Patient inquiryWeb, WhatsApp or phone
- AI assistantAnswers from approved info
- Appointment requestPreferred day and time
- Staff reviewYour team confirms
The assistant handles scheduling and common questions. It never diagnoses, gives medical advice or books without your staff's review.
How we deliver it
- 01
Discover
We map your goals, patient journey, tools, and the workflows that eat your team's time.
- 02
Design
You get a clear blueprint: the AI assistants, automations, campaigns, and dashboard you need.
- 03
Deploy
We build, connect, and test everything, then launch with your team trained and in control.
- 04
Optimize
AI analytics show what works. We refine campaigns and automations every month.
Questions about AI Chatbots for Clinics
What is a healthcare chatbot?
A healthcare chatbot is an AI assistant on your website or WhatsApp that answers common patient questions, such as hours, directions, insurance and services, and captures appointment requests for your staff to confirm.
Can a chatbot for clinics book appointments?
It can collect the details of an appointment request and send it to your team or scheduling system. Whether it confirms bookings automatically or waits for staff review is your choice; most practices start with staff review. How appointment automation works →
Can the chatbot answer patients on WhatsApp?
Yes. We connect the assistant to WhatsApp Business so patients can message your practice the way they already message family and friends, with the same approved answers as your website chat.
What will a healthcare chatbot not do?
It does not diagnose, give medical advice or interpret results. Clinical questions are handed to your staff, and patients with an emergency are told to call 911.
Do you also answer phone calls with AI?
Yes, with a separate voice AI receptionist that answers calls, takes appointment requests and transfers clinical calls to your staff. See the AI medical receptionist →