Privacy Policy

Last updated: [date of publication]

This policy explains what information Xealx ("we") collects through this website, how we use it, and the choices you have. It covers this website only. Work we do for clients is governed by our client agreements and, where patient information is involved, a Business Associate Agreement.

Information we collect

• Demo and contact requests: your name, work email, organization, organization type, website, services of interest, goals, and preferred meeting time.
• Newsletter sign-ups: your email address.
• Website chat: the questions you type into the assistant.
• Technical data: basic information your browser sends, such as device type and pages visited, if analytics are enabled. [List analytics tools, if any, before launch.]

Please do not share patient information

Our website forms and chat are for business inquiries only. Do not enter protected health information (PHI) or any personal medical details. If you include it by mistake, contact us and we will delete it.

How we use information

• To respond to your request and schedule a demo.
• To send the newsletter you subscribed to. You can unsubscribe at any time.
• To improve this website and our answers.

We do not sell your personal information.

Who we share it with

Service providers that help us run this website, such as hosting, email, and scheduling, under contracts that limit how they use it. [List providers before launch.] We may also disclose information when the law requires it.

How long we keep it

We keep inquiry and newsletter data only as long as needed for the purposes above, then delete it. [Set retention periods.]

Your choices and rights

You can ask to access, correct, or delete your information. Depending on your state, such as California, you may have additional rights. Contact us using the details below.

Security

We use reasonable safeguards, including encrypted connections, to protect information we receive. No method of transmission is perfectly secure.

Children

This website is intended for businesses and is not directed to children under 13.

Contact

Privacy questions: [email address to be added].