FAQ
Healthcare AI and marketing questions, answered
Costs, timelines, HIPAA, integrations and what AI can and cannot do for a medical business.
Frequently asked questions
Straight answers for healthcare decision-makers.
What does Xealx do?
Xealx helps US healthcare businesses grow and run more efficiently with AI: chatbots and voice assistants, workflow automation, AI-generated social content, digital marketing and ads, websites and apps, custom AI models, and analytics dashboards that bring it all together.
Which healthcare businesses do you serve?
Independent physicians, private practices, primary care and specialty clinics, hospitals and healthcare networks, pharmacies, medical laboratories and diagnostic centers, and multi-location healthcare organizations.
How can AI automation help a medical practice?
Most practices start with the repetitive work around patient inquiries: capturing requests from every channel, answering common questions, sending reminders and follow-ups, and updating records. Staff then spend their time on conversations that need a person.
Can Xealx build a custom chatbot for my clinic?
Yes. We build assistants for your website, WhatsApp, and phone line, trained on your services and approved answers, with clear rules for when to hand a conversation to your team. They give general information and never medical advice.
Do you integrate Claude and other AI models?
Yes. We build with Claude and other leading models, choosing the right one for each task, and connect them to your knowledge base and tools through secure server-side integrations.
Are your solutions HIPAA compliant?
HIPAA compliance depends on the whole setup, not a badge. For projects that handle protected health information, we sign a Business Associate Agreement and use HIPAA-eligible infrastructure, encryption, access controls, and audit logging. Marketing tools are kept free of PHI.
Can you automate our social media?
Yes. We generate on-brand images, CGI-style videos, captions, and content calendars with AI, and schedule them after your approval.
How long does a project take?
It depends on scope. A focused pilot, such as one chatbot or one automation, is much faster than a full program of website, ads, and dashboard, which we plan in phases. You get a written timeline after the discovery call.
How do I get started?
Book a demo using the form on this page. Tell us about your organization and goals, pick a time, and we will show you what AI can do for your practice. Please do not include any patient information.
Ready to see it for your practice?
A live demo with examples from your specialty. Business details only, no patient data.